Suspending a Member Subscription Print

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If a member is going away for a period of time and you wish to suspend their payments follow the steps below. 

 

Navigate to Finance > Subscriptions, where you'll land on the Active Subscriptions tab. 

 

 

In the Search bar, type the name of the Member you wish to suspend the membership for and the list will filter. 

 

Click the pause button to open the suspension window. 

 

Fill out the details of the suspension and ensure you add a next invoice amount, then click 'Apply Changes'. 

 

The Subscription will appear either in Active or Suspended status (where start suspension = current date) and the cancel suspension button will now appear. 

 

 

To cancel a suspension see Cancelling Suspensions


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