Transactions, Payouts and Reconciliation with Stripe Print

Immediately after launching fitbox in your gym, or at any time in the future, it’s important to understand the flow to funds from your member to your bank account. Stripe and fitbox make this process easy so you can review the numbers directly in your fitbox analytics. The two reports that are important to understand are:

• Transactions
• Payouts

Transaction Report

In the transactions report you will see each transaction with all relevant details. You can use the filters to see details by date, name, payout date or status.

Pro tips:

• use CTRL (Windows) or COMMAND (Mac) to select multiple filter options.
• fitbox Credit – your investment plan (min $3/user) is collected and moves to your fitbox wallet on the monthly anniversary of each member. E.g. if 5 people joined on the 10^th, 5*3=$15 will be moved to your wallet on the 10^th of every month from whatever transaction is processed that day. This means on most transactions you will see $0 collected, with batches collected as required.
• Transaction Fees – if you pass on transaction fees you will see $0. If you pay transaction fees for your member,  you will see the credit card or direct debit fee.
• To export the data, click on a row of the report and then select the three dots icon in the top right of the list. Then select “Export Data”.

Payouts Report

The Payouts Report is from the perspective of Stripe, so will show you any charges you pass on to your members.

If you click on a payout row in the left top frame, your pie chart and transaction list will update to solely reflect that payout.

Pro tips:

• Application Fee – Stripe uses the term “Application Fee” to collect money from a transaction. That will include, and be reflected in the pie chart:
• Transaction Fees – credit card or direct debit charge
• Default Fees - $6 fee paid by the member if a transaction fails. If the invoice is paid with Credit Card, this fee is limited to the first failure of the invoice, regardless of how many times it fails. If the payment is Direct Debit, the failure fee is per failure so only retry a Direct Debit transaction when the member is certain money is in their account.  
• Investment Plan – this moves to your fitbox wallet on the 1^st of every month and will be waiting for you to spend on any of our partners and services.  
• The list of transactions that is included in the payout will be on the right. If you click on any transaction row, the pie chart will reflect that single transaction.
• Payouts are made weekly, but daily payouts are available for $10/month.
• The only money that won’t be reflected in this report is if you have drop-ins from your website, or any other payments from forms, going directly to your stripe account.