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01 - fitbox Mobile App
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02 - fitbox Admin Guides
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fitbox Affiliate Systems
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1. Welcome to fitbox - Instructional Member Video Welcome to fitbox!  Please watch the video below to learn more about:  Registration Class... Can I use the app to access multiple gym locations? Absolutely! You can easily join and switch between multiple gyms using the app. Here’s how: If... How can I cancel a booking? How do I cancel a session? Cancelling a session is quick and easy! On the home screen, your... How can I change my payment details through the app? You may update your payment details at any time in the fitbox app by tapping the Menu (bottom... How can I update my personal information? You may update your personal information on the app by following the steps below: Tap Menu My... How can I view my workout history? You may view your workout history by going to: Tap the app Menu  Performance Workouts - This... How do I add a child to my account? Adding child account can only be set up the gym admin through the admin portal.  If you are... How do I book in to a class? After completing your gym's sign up process. You are all set to start booking to a Class. There... How do I change my email address? You may update your email address from the app by doing the following steps: Tap Menu My... How do I register or create an account? Once your gym has been set up in the Fitbox system, an invitation email will be sent to the... How do I renew or upgrade my membership? Users can renew or change memberships through the app by following the steps below. Tap Menu... How do I report a problem or bug with the app? To report a problem or a bug on the app. You can either raised it to your gym admin or reach out... How do I reset my password? Once the gym has been set up in the Fitbox system, an invitation email will be sent to the... How do I turn on/off notifications? We are currently building a feature wherein gym admins can select which notifications to send to... How do I use the app to check in at the gym? At this point only the gym admin and staff has the ability do check in a user. A member can only... How to Add/Update Payment Details from the App The ways to add your payment details depends on how your profile was added in fitbox. Below are... How to Join a Gym using the QR Code Sign Up Please follow steps below when signing up directly on the app using a QR Code or Gym Code.... How to log Your Workout Results To log Result In the Mobile App: 1. Select the Session that you want to log a result for.2. Tap... How to view past performance or log an ad-hoc result To see Past Performance or to log an ad-hoc workout result. 1.Tap Menu at the bottom right hand... What do I do if I think I have been overcharged? For any billing issues it is best to discuss it first with your gym administrator for them to... fitbox Account Removal Request Please take a moment to review the form linked below, which outlines the steps and process for...
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