Avoid loss of class revenue and set up your app to avoid members cancelling sessions at the last minute.
The new session lock can be applied when adding a session on the calendar table upon creating/editing a class:
We can see the new Attendance Lock function usable with the check box here, when we want to apply an Attendance Lock we can check the box and be able to set a deadline before a session gets locked for Cancellations set by hours or minutes at a time.
For example:
We set 1 hour here, and the session time is 2:00 in the morning – members who booked in this class wont be able to unbook in the mobile app after 1:00am. See reference below:
This lock time information is viewable in the mobile app Calendar > WOD section within the Session Details tab.
When an Attendance Lock is set it will show the “No Cancellations After” text here, if none then it will not display.
How to view the settings?
The session lock description is viewable when hovering/looking at the teal ! info button beside the Limit Class text.
Reach out if you have any questions.
Your local fitbox team
