The Fitbox Marketplace is an innovative addition to the Fitbox platform, designed to streamline the purchasing experience for fitness businesses. Whether you're looking to buy consumables, equipment, or services, the Fitbox Marketplace has got you covered. Here's a step-by-step guide on how to navigate and make the most of this platform:
1. Accessing the Fitbox Marketplace:
- Log in to your Fitbox account.
- On your dashboard, locate and click on the 'Marketplace' option. This will automatically log you into the marketplace.
2. Navigating the Marketplace:
The Fitbox Marketplace is divided into two primary categories:
- Products: This includes consumables like Fit Aid, cleaning products, protein, and other physical products.
- Services: Services are further categorized to help users navigate based on their needs. These categories include best practices for your gym, attracting more members, increasing revenue per member, and member retention and engagement products.
3. Purchasing Products:
- Click on the 'Products' option.
- Browse through the available categories. For instance, if you're looking to purchase Fit Aid, click on the Fit Aid category.
- Add the desired products to your cart.
- Once you've selected all the products you need, proceed to the checkout.
- The payment method is pre-set to use Fitbox credit. This amount will be deducted from your Fitbox credit balance.
- Confirm your order.
4. Exploring Services:
- Click on the 'Services' option from the main marketplace page.
- Browse through the available service categories based on your gym's needs.
- Select the desired service and follow the on-screen instructions to avail it.
5. Payment and Checkout:
- Your account is set up to send orders directly to your gym, ensuring a hassle-free delivery experience.
- The payment method is already set to use Fitbox credit. Ensure you have sufficient credit balance before placing an order.
- Confirm your order and wait for the confirmation message.
6. Managing Your Fitbox Credit:
- Fitbox offers a unique payment model where gyms pay a monthly fee per user, which is then matched to be spent within the Fitbox ecosystem.
- Ensure you keep track of your Fitbox credit balance. This can be viewed on your dashboard.
- If needed, top up your Fitbox credit to continue enjoying the marketplace's offerings.
7. Customer Support:
If you encounter any issues or have questions regarding the marketplace, reach out to Fitbox's customer support. They're available to assist and ensure a smooth shopping experience.
Conclusion: The Fitbox Marketplace is more than just a shopping platform; it's a holistic solution designed to cater to the diverse needs of fitness businesses. With a user-friendly interface and a wide range of products and services, it's your one-stop-shop for all fitness-related purchases. Dive in, explore, and let Fitbox elevate your gym's operations to the next level.
