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Can I use fitbox to send discount codes or promotions? Can I use fitbox to send discount codes or promotions? Yes. Use: Workflows to deliver... Can fitbox help me update or build a new website? Can fitbox help me update or build a new website? Yes! fitbox offers: Website builds for... How can I see which automations are performing best? How can I see which automations are performing best? Go to Automation > Analytics. Here you... How do I access fitbox support if I get stuck? How do I access fitbox support if I get stuck? If you need help: Use the Chat widget inside... How do I add a Drop-in Button or Free Trial Button to my website? These buttons make it easy for casual visitors and trial users to book sessions. Drop-in... How do I add my gym’s timetable to my website? If fitbox built your site, this is already included. If you're using an external website:... How do I automate lead follow-up or member onboarding? How do I automate lead follow-up or member onboarding? Use workflows under Automation >... How do I build a member re-engagement campaign? How do I build a member re-engagement campaign? Create a Smart List: “Members who haven’t... How do I build and use Smart Lists? Smart Lists in fitbox are dynamic groups of contacts filtered by specific criteria, like "New... How do I collect member feedback automatically? How do I collect member feedback automatically? Use a survey form linked to a workflow:... How do I connect Facebook and Instagram accounts to fitbox? Connecting your Meta (Facebook and Instagram) accounts allows fitbox to centralize your... How do I connect my Google Business Profile and why is it important? Connecting your Google Business Profile to fitbox is crucial for boosting your gym's visibility... How do I create a form or survey in fitbox? Forms and surveys help you collect information from prospects and members easily—from trial... How do I embed a form on my website? After creating your form: Go to Sites > Forms. Click the form name and select Embed... How do I follow up with prospects who don’t respond? How do I follow up with prospects who don’t respond? Create a Smart List: “Leads who haven’t... How do I get started with the Launchpad Page? How do I get started with the Launchpad Page? When you first log in to fitbox, you'll arrive at... How do I know if my messages are reaching members? How do I know if my messages are reaching members? Use: Delivery reports in Email/SMS... How do I manage and track leads in fitbox? How do I manage and track leads in fitbox? All leads are visible under Contacts. Use these... How do I schedule social posts using the Social Media Planner? The Social Media Planner lets you schedule and automate posts to Facebook and Instagram. Steps... How do I set up my mobile number for calls and SMS? To make and receive calls and texts from fitbox, follow these steps: To Use Your Existing Mobile... How do I track new leads and trial conversions each month? How do I track new leads and trial conversions each month? Use Dashboards or Reports: Go to... How do I update SEO and add tracking codes to my website? To improve search visibility and track your site’s performance: Go to Sites > Website... How do I use Pipelines to manage sales? How do I use Pipelines to manage sales? Go to Opportunities > Pipelines: Create stages... What automations come included with fitbox? fitbox includes powerful, pre-built automations tailored for gyms: Standard Automations:... What if I’m already using a website—can I still use these tools? Absolutely. What if I’m already using a website—can I still use these tools? Absolutely. fitbox tools... What is fitbox Website, Marketing & Sales Tools? fitbox Website, Marketing & Sales Tools is an integrated software platform specifically... What is the Social Planner analytics feature and how do I use it? What is the Social Planner analytics feature and how do I use it? After publishing posts using... What is the Universal Inbox and how do I use it? The Universal Inbox is a single communication hub in fitbox where you can view and reply to:... What’s the best way to collect trial sign-ups online? What’s the best way to collect trial sign-ups online? Create a form with essential fields... What’s the best way to convert trials into members using automations? Use the built-in Trial to Member automation: Triggered when someone fills out the Free Trial... What’s the difference between a Tag and a Smart List? What’s the difference between a Tag and a Smart List? Tags are labels you manually apply to... Where can I view campaign or message open rates? Where can I view campaign or message open rates? Go to Marketing > Email Campaigns or SMS...
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